Shipping policy

Shipping Policy

At Zimpet, we strive to deliver your orders promptly and securely.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow some time for tracking details to update.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your delivery address and selected shipping method.

Delivery

Delivery times vary depending on your location and selected shipping method. Please note that delivery timelines are estimates and may be affected by carrier delays, weather, holidays, or customs processing.

Address Changes

Please ensure your shipping address is correct before completing your purchase. Zimpet is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error, contact us immediately at zimpet7.shop@gmail.com. Once an order has been shipped, the address cannot be changed.

International Shipping

International orders may be subject to customs duties, import taxes, or other fees. These charges are the responsibility of the customer.

Damaged or Missing Packages

If your package arrives damaged or your tracking information shows that it has been delivered but you have not received it, please contact us as soon as possible for assistance.

Contact

For shipping-related questions, please contact us at:

Email: zimpet7.shop@gmail.com

Brand: Zimpet